Frequently Asked Questions

Yes we do! If you are looking for a great gift for someone, look no further! We are now offering our gift certificates as eGift cards, for purchase online. Now you will have full control – such as checking the card balance, adding more funds, or buying more cards!

You may purchase the digital card and have it sent via text message, or via email, to both you and the recipient. You may even purchase a card in advance, and set the delivery date to the future.

Click on the link below, to purchase one today. https://app.squareup.com/gift/MLA7GD7R5FA41/order

Children under the age of five are not allowed in the pools. If visiting with children under the age of five, there is a ‘baby pool’ available, which can be filled with water straight from the hot springs.

Children under 12 are not allowed in the pools without adult supervision.

Pets are welcome on the property as long as they are leashed. However, we do not allow pets in the pool area. While soaking in the hot springs, you are welcome to place your dog into the outdoor kennel area. This is a large kennel with shade. Please remember to bring plenty of water for your dog as well as a lock for the kennel if you feel you need one. The kennel is located in a separate area then the pools, next to Day Parking. While staying overnight, please crate your dog, or other pet, while you are not in your room or yurt.

According to Colorado law, there are differences between service animals and assistance or companion animals:

• Service Animal – This is defined by federal and Colorado law as a dog (or miniature horse) that has been individually trained to perform a specific task or service for a person with a disability.  A service animal is considered an extension of a person with a disability and is allowed in any place that is open to the public.  A service dog can only be excluded from a business or public place if it is out of control or not housebroken.
• Companion or Assistance Animal – Companion and assistance animals are a product of federal and state laws regarding housing and are defined as animals that help a person with a disability alleviate one or more symptoms of their disability while in their home.  This can include a dog that barks when the doorbell rings to assist a person who has a hearing impairment or a cat that provides a person with bipolar disorder a reason to get up in the morning, take her medicine and go to work.  Only people with disabilities are entitled to have companion animals and even then, companion animals are only allowed in a person’s home.  Business owners and other places of public accommodation are not required to allow companion or assistance animals into their businesses.

Joyful Journey Hot Springs Spa follows Colorado law and allows service animals into public spaces, as long as they are not out of control and are housebroken. However, emotional companion or assistance animals are not allowed into most public areas, such as the bathhouses or the pool area. We do have pet friendly accommodations available. While booking your reservation, let us know if you plan on bringing a pet and we can assist you further.

The yurts offer a comfortable and fun overnight stay. Many people refer to sleeping in yurts as ‘glamping’. We offer different style beds, including single queens and multiple twin beds. Each yurt is fully furnished with bedding, blankets, a table, chairs and a heater. During the warm season, they also are furnished with a fan. Watch the stars while you fall asleep with a featured sky light, available in most yurts.

The tipis offer a unique way to camp. Each tipi comes with four padded, twin cots and can sleep up to four people. Bring your own bedding and camp gear! Now you can ditch the tent and camp in style.

The Labyrinth is located on the east side of the yurts. It is sometimes referred to as a maze. However, a maze is a puzzle with choices of path and direction, while a unicursal labyrinth has only a single path to the center. A labyrinth presents no navigational challenge. The Joyful Journey labyrinth is modeled after the Chartres Cathedral near Paris, France, with eleven circuits for walking/mindful meditation purposes.  Please do not add, remove, move rocks, or create rock art, anywhere inside or outside the labyrinth. We have the utmost respect for the natural beauty of the area and find great joy in that it can be enjoyed by all who visit, while at the same time remaining undisturbed. 

Joyful Journey Hot Springs Spa takes great pride in our geodesic dome greenhouse, which produces flora throughout the year. In addition, as an overnight guest, you may be served some of our homegrown herbs and greenery during meals. The greenhouse is open for you to tour and enjoy, with the following guidelines:

• No dogs are allowed in the greenhouse. There is a hitching post outside the greenhouse for you to tie your dog’s leash.
• Do not touch the plants or the insects. If you see an interesting insect, photograph it, but please don’t touch it. Some insects are there on purpose and we need them to stay there. Those that we are trying to remove, also need to be left alone.
• If you have questions about something you see in the greenhouse, please let us know.

Geothermal, spring-fed pools come into Joyful Journey at approximately 140 degrees. We temper them down to between 98-108 degrees into three different pools and monitor them hourly. Three different pools offer a cool, medium and hot soaking experience.

Yes, use of the dry sauna is included with pool access.

Yes, there is a cold shower located in the pool area.

The healing waters at Joyful Journey Hot Springs Spa are chocked full of minerals that the body loves and needs libido-portugal.com.  For a complete list of the minerals in the pools, click here. 

We serve two meals daily, complimentary to all overnight guests. Breakfast is available from 7am-10am. In the evening, dinner is served from 5:30-8pm. Each meal comes with a main course and side dishes. Vegan and gluten-free options are available. Below are our weekly dinner themes.

Dinner

• Monday: Flatbread & Salad
• Tuesday: Caribbean Inspired
• Wednesday: Asian Inspired
• Thursday: Italian Inspired
• Friday: Grain Bowls
• Saturday: Latin Inspired
• Sunday: Mediterranean Inspired

For other times, there are a variety of snacks for sale at the front desk. In addition to snacks, we also offer refrigerated items as well as frozen, microwavable meals.

There are nearby towns with full service restaurants. Nearby towns to consider while making meal plans are Villa Grove (5 minutes away), Saguache (15 minutes away), Crestone and Salida (both 30 minutes away).

Alcohol is not allowed in the pool area.

Smoking is only allowed in the designated Smoking Pavilion. Please refrain from smoking in any other area of Joyful Journey Hot Springs Spa. The Smoking Pavilion is available for all the smoking and toking needs of our guests.

Yes, certain hotel rooms as well as yurts are pet friendly.  When reserving your accommodation, please notify us if you will be bringing a pet. Please do not leave pets inside any accommodation unsupervised if the pet is loud or may damage the space.  Please crate your dog, or other pet, while you are not in your room or yurt. Outdoor, shaded kennels are available for use. There is a $50 flat fee for each reservation that includes a pet in the Hotel or Yurts, and a $10 flat fee for camping reservations. All campsites, RV spaces and tipis are pet friendly. 

The King Suite is our largest hotel room. It comes fully furnished with a king bed, a pull-out couch, a bathroom, living area, and kitchenette.

RV campsites are available with or without electric. We have 30amp, 50amp and regular electric plug-ins available at each electric site.

Water or sewage are not offered at RV sites.

No, unfortunately generators are not allowed in the camping or RV areas.

The gift shop (located next to the front desk) offers a variety of locally made, natural/organic items. These include salves, creams, soaps, essential oil blends, etc. Below is a list of the local vendors who provide us with these products.

Green Earth Farm – Crestone, CO

Soapy Goat – Grand Junction, CO

Camel Milk Soap – Moffat, CO

Always Azul Pottery – Villa Grove, CO

MorningStar Elixers – Crestone, CO

If you accidentally leave an item behind, and it isn’t possible for you to come pick it up, we can ship it to you. The shipping fee is $18.

If you purchase an item and would like that shipped, it cost $18 for larger retail items (or two small items), and $15 for a smaller, lighter item.

Yes. We have Juicebox 40 chargers. JuiceBox supports the J1772 connector standards used by all major EV manufacturers for Level 2 EV charging stations in North America and can therefore charge any EV on the market. Read more: https://evcharging.enelx.com/ca/en/store/residential/juicebox-40

Robes are only offered for free to guests staying in the Casita, the Lodge or the Yurts.

Tent and RV sites are not provided a complementary robe. A robe may be rented at the front desk.

All overnight guests are offered a complementary soaking towel.